Privacy Policy
Last updated: August 2025
1. Information We Collect
Icon Dumpsters ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Fill out our quote request forms
- Contact us via phone, email, or text message
- Request our services
- Sign up for our newsletter or promotional communications
2. Types of Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address
- Service Information: Project details, dumpster size requirements, delivery preferences
- Communication Records: Phone calls, text messages, emails, and other correspondence
- Website Usage: IP address, browser type, pages visited, and other analytics data
3. How We Use Your Information
We use the information we collect to:
- Provide our dumpster rental services
- Process and fulfill your orders
- Communicate with you about your account and services
- Send you marketing and promotional materials (with your consent)
- Improve our services and website
- Comply with legal obligations
4. Text Message Communications and Consent
Important Notice About Text Messages
By providing your phone number on our website contact form at https://www.icondumpsters.com/contact/ and checking the consent box, you consent to receive text messages from Icon Dumpsters through our Grasshopper phone system. These messages include:
- Quote confirmations
- Delivery updates
- Service reminders
- Promotional offers
Consent for Text Messages: When you provide your phone number on our website contact form at https://www.icondumpsters.com/contact/ and check the consent box, you expressly consent to receive text messages from us through our Grasshopper phone system. This consent is required for us to provide you with essential service communications.
Message Types: You will receive quote confirmations, delivery updates, service reminders, and promotional offers via SMS.
Message Frequency: Message frequency varies based on your service needs and promotions. Standard messaging rates may apply.
Opt-Out: You may opt out of text messages at any time by replying "STOP" to any message or calling (801) 918-6000. However, opting out of text messages may limit our ability to provide you with timely service updates.
Messaging Terms and Conditions
By providing your phone number on our website contact form at https://www.icondumpsters.com/contact/ and checking the consent box, you consent to receive text messages from Icon Dumpsters from 801-918-6000 regarding quote confirmations, delivery updates, service reminders, and promotional offers.You will receive quote confirmations, delivery updates, service reminders, and promotional offers via SMS.You will receive promotional offers, account alerts, and service updates via SMS.Consent is not a condition of purchase. Message frequency varies based on your service needs and promotions. Message & data rates may apply.To opt out at any time, consumers can text STOP to stop receiving messages.For assistance, text HELP to 801-918-6000.Text HELP for assistance.You can also contact us at 801-918-6000 or icondumpsters@gmail.com. Mobile opt-in information is never shared with third parties.
5. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., Grasshopper for phone services, payment processors)
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
Data Sharing Restrictions
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Data Transfer Commitment
We do not transfer consumer data to any external organizations under any circumstances.Your personal information, including contact details, service history, and any other data collected, remains strictly within our organization and is never sold, leased, or transferred to external parties for any purpose, including marketing, advertising, or commercial use.
6. Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our data protection measures include:
- Encryption: All sensitive data is encrypted both in transit and at rest
- Access Controls: Strict access controls limit who can view your information
- Secure Storage: Data is stored on secure, protected servers
- Regular Audits: We conduct regular security audits and assessments
- Employee Training: All staff are trained on data protection and privacy
- Incident Response: We have procedures in place for security incident response
- Physical Security: Our facilities are secured against unauthorized access
Data Protection Measures
We take the following steps to prevent unauthorized sharing of user data:
- All data access is logged and monitored for suspicious activity
- Multi-factor authentication is required for administrative access
- Regular security updates and patches are applied to all systems
- Data is backed up securely and tested regularly
- We maintain strict confidentiality agreements with all employees
- Third-party vendors are carefully vetted and bound by data protection agreements
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to take appropriate precautions when sharing sensitive data.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Opt out of text messages (reply "STOP" to any message)
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Icon Dumpsters
Phone: (801) 918-6000
Email: icondumpsters@gmail.com
Address: Utah, United States
Consumer Contact Information
Contact Us: If you have any questions about this Privacy Policy or our practices, please contact us at icondumpsters@gmail.com or (801) 918-6000.
Questions About Your Data
If you have any questions or concerns about this Privacy Policy or your data, please contact us at icondumpsters@gmail.com or 801-918-6000.
Consumer Contact Information - Required for Compliance
If you have any questions or concerns about this Privacy Policy or your data, please contact us at icondumpsters@gmail.com or 801-918-6000.
Note: This privacy policy is effective as of January 2025. By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
Related Documents: For more information, please visit the Privacy Policy and Terms & Conditions at https://www.icondumpsters.com/privacy-policy/ for complete information about our rental agreements, customer responsibilities, and service terms.